Vantaca Update-New Software
Posted On June 22, 2024
| Dear Residents: As a reminder on July 1, 2024, we’ll be transitioning from TOPS to Vantaca for our community management platform. This transition promises smoother operations and enhanced accessibility to the resources you need, right at your fingertips! On July 1, you’ll receive an email from Vantaca with simple instructions on how to access the new portal. We understand that change can sometimes bring uncertainty, but rest assured, we’re here to support you through the process. Starting from the first week of July, we’ll be initiating the transfer of account balances to Vantaca. This will encompass any outstanding charges as well as any prepayments made towards future assessments or charges on your account. While this transition takes place, you may not see your complete balance reflected under the Payments screen. However, please understand that this is only temporary as we finalize our accounting and financial transition throughout the initial weeks of July. In the meantime, why not take a sneak peek at some helpful videos to get acquainted with the new portal? Check them out below: Resident Views Association Documents on Vimeo Association Calendar on Vimeo Requesting Amenity Reservations on Vimeo Submitting a General Request on Vimeo Submitting ARC Requests on Vimeo My Items on Vimeo Viewing Homeowner Statements on Vimeo Remember, there’s nothing you need to do right now—just sit back and get ready to embrace the enhanced features coming your way! As we transition, we’ll have more information available to help residents navigate the new system and answer any questions that arise. Your comfort and convenience are our top priorities! Thank you for being part of our wonderful community and get ready to embark on this exciting journey with us! VanMor Properties, Inc. |