As you are likely aware from the national news coverage, the Unites States Postal Service (USPS) is experiencing mailing delays, and these delays may impact the delivery time of your assessment payment. The USPS continues to warn of “unprecedented volume increases and limited employee availability.” Due to the higher-than-normal volume of mail being received throughout the USPS system, and the continued effects of COVID-19 on employee availability and transportation, the USPS is experiencing delays at locations across the nation that are inevitably delaying the delivery of mail.
As a result, we strongly encourage homeowners to pay their assessment via the online payment system at https://onlinepay.allianceassociationbank.com/home.aspx?cmc=5172d5bc-931 . Your association and management company are not responsible for late fees or delays-it is your responsibility to ensure your assessment arrives prior to the late date. Using the payment site will help reduce pressure on the USPS system and ensure the timely posting of your assessments. For instructions for using the online payment system, click here.
Your HOA Assessment due date has changed. Assessments are now due by February 28, 2021. A $5 per month late fee will begin on March 1st.
The payment site includes many features and advantages including:
- Allows for recurring and one-time payments.
- Includes electronic payment history.
- Provided payment confirmation email and sends reminder emails before processing of your recurring payments.
- Is safe and secure and ensures your bank account number is protected by the bank.
If you are unable to submit payment in full by the due date of February 28, 2021, we can set you up with an installment plan. Please email email@example.com to let us know how much you can afford to pay each month and when you can make the first installment. Please understand that interest fees will continue to accrue on the account and you will be unable to access the neighborhood amenities until the balance is paid in full. We charge a one-time administrative fee of $25 for installment plans.
Thank you for your understanding.